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Frequently Asked Q's

**Important Turn Around Time Info**

My current production time is approximately 3-4 weeks from placement of order. If you require your order sooner than that, please contact me and I will do my best to work with you within your required timeframe.

If you are ordering for Christmas gifts, I always recommend to give as much time as possible, as the closer to Christmas it gets, the longer shipping takes and my turn around times may be longer as well. My projected Xmas cut-off date for orders is Dec 1st. I will update this timeframe as required.


When will I receive my order?

All items are carefully handmade to order, so turnaround times depend greatly on the current volume of orders we are working on. Currently, orders will ship within 3-4 weeks, but this may increase closer to Christmas, so get your orders in early if possible! Follow me on FB and Instagram for the most up to date turnaround times.


Do you accept returns?

Due to the fact that each item is made to order based on your specifications, we do not currently accept returns at this time. However, if you believe there is something wrong with your order, please contact me right away so that we can work together to resolve any issues.


Do you ship worldwide?

At this time we ship to Canadian and U.S. addresses only.